Terms of Service
Last updated: December 17, 2025
1. Acceptance of Terms
By accessing or using Vylos.ai and our associated voice intelligence services (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Vylos provides real-time voice transcription, diarization, sentiment analysis, and multi-model AI orchestration. We reserve the right to modify or discontinue the Service at any time without notice.
3. User Accounts
To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
4. Usage Policies
You agree not to use the Service for any unlawful purpose or in any way that violates the rights of third parties. This includes, but is not limited to, unauthorized recording of conversations without consent where required by law.
5. Intellectual Property
The Service, including its "engine," visuals, and proprietary algorithms, is owned by Vylos. All rights not expressly granted are reserved. You retain ownership of your audio data and resulting transcripts.
6. Limitation of Liability
Vylos shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service.